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Messages and Richmenus

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LINE messages ​

When you create LINE messages in Post Article, Template Management or a chatbot, each message format has these asset specs.

AssetFormatMax file sizeRecommended sizeDisplay rules and limits
ImageJPG, JPEG, PNG10 MB1040 x 1040px—
ImagemapJPG, JPEG, PNG10 MB1040 x 1040pxThe width is resized to 1040px after upload
Flex message (main image)JPG, JPEG, PNG10 MB1024 x 512pxLINE displays it at about 1.91:1; other ratios are cropped automatically
Flex message (action buttons, 3 side by side)JPG, JPEG, PNG10 MB600 x 600pxDisplayed at 1:1; if the size doesn't match, the image is scaled proportionally and centered, with the extra space left blank
Flex message (action button, single)JPG, JPEG, PNG10 MB260 x 87pxDisplayed at 3:1; if the size doesn't match, the image is scaled proportionally and centered, with the extra space left blank
Carousel (image)JPG, JPEG, PNG10 MB1040 x 1040pxShown at the image's original ratio, never cropped; use the same image size on every page of a message
Carousel (Dynamic Image)APNG (file extension must be .png)300 KB1040 x 1040pxFiles with a .apng extension can't be uploaded; save them as .png
Image carouselJPG, JPEG, PNG10 MB1040 x 1040pxShown at the image's original ratio, never cropped; use the same size for every image in a message
Video / Rich videoMP4200 MB—H.264 encoding is recommended. Videos not encoded in H.264 are converted automatically if they're 40 MB or smaller; over 40 MB, they can't be uploaded
VoiceM4A10 MB——

Facebook and Instagram messages ​

When you create a Facebook or Instagram carousel, the image specs are as follows.

AssetFormatMax file sizeRecommended sizeDisplay rules and limits
Facebook carouselJPG, JPEG, PNG10 MB1080 x 576pxCropped automatically to fit the ratio if the size doesn't match
Instagram carouselJPG, JPEG, PNG10 MB1080 x 1080pxIf the size doesn't match, the image is scaled proportionally and centered, with the extra space left blank

Comment reply bots ​

When a Facebook comment reply bot replies to a comment with Image Reply, the image specs are as follows (Instagram comment reply bots can only reply with text).

AssetFormatMax file sizeRecommended sizeDisplay rules and limits
Image ReplyJPG, JPEG, PNG10 MB1080 x 1080px—

Richmenus ​

LINE Richmenu images have size requirements; images that don't meet them can't be uploaded.

AssetFormatMax file sizeRecommended sizeDisplay rules and limits
Richmenu imageJPG, JPEG, PNG1 MB2500 x 1686px (large)
2500 x 843px (small)
The width must be 800–2500px and the aspect ratio 1.45–3; otherwise the image can't be uploaded

Next steps ​