Smoother service workflow: Switch conversations with keyboard shortcuts

You can now use the keyboard shortcuts ctrl + [ and ctrl + ] on Windows or Mac to move up and down between conversations, making your work faster and more convenient.

Single Sign On: More secure enterprise-grade login

For enterprise users, we offer SSO (Single Sign On) and have added reCAPTCHA v3 verification to ensure the highest security for every login.

Improvements

• One-on-One Chat now offers a sound notification option