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APP Service Center shows more messages

New featureImprovementFixesReleased:2026/10/22

More messages in the APP Service Center - Understand every message on your phone ​

The APP Service Center couldn't show quoted replies, Instagram Stories, ads, form answers, files and other messages, so you had to check them on the desktop version. Now they're all supported, so you can see every message and reply promptly on the go.

Have questions? See the user guide: Handle conversations in Service Center →

Improvements ​

  • In the APP, Post Article can preview and edit existing Richmenu messages.
  • Opening a conversation in the APP Service Center now marks it as read, the same as on the desktop version.

Fixes ​

  • Fixed an issue where a whole post might not be sent if the connection dropped briefly.
  • Fixed an issue where some APP screens couldn't scroll smoothly in certain cases.
  • Fixed an issue where numbers and images in the APP couldn't be fully displayed in certain cases.