App Service Center: send message templates

Just create message templates in advance, then quickly choose and send them in the app's Service Center to reply to users more easily, anytime, anywhere!

New form question type: terms consent

To help forms meet corporate compliance requirements, we've added a terms consent question type.

You can write any terms you like, have them open automatically when the respondent clicks to agree, and even require scrolling to the bottom before agreeing. It meets the strictest legal requirements while letting users get it done in as few steps as possible!

There are 3 terms consent modes: Simple, Standard and Strict. You can flexibly choose interactions such as "whether users can check the box directly" and "whether reading to the end is required", so your forms stay professional and rigorous while giving respondents the best experience!

Improvements

• Adjusted text in multiple languages

Fixes

• Service conversations might be assigned to multiple agents in certain situations