Skip to content

2024/03/08: Segmented service, finding the one in ten thousand

This is a release note from before 2025, when OakMega used the old dashboard, kept for reference. Some features have since changed or been retired; see the guides for how things work today.
Released:2024/03/08

Segmented service, finding the one in ten thousand: Advanced filter added to Service Center ​

To meet advanced filtering and service needs, the "advanced filter" from member management has been integrated into Service Center, helping you pinpoint messages and handle service efficiently!

sdkfh

Advanced filter in Service Center looks and works exactly the same as in member management, so you can easily find specific service messages.

Note that advanced filter in Service Center follows the same rules as search: it only finds messages in the currently selected category and platform. If advanced filter can't find the person you expect, check which category you're in and select all platforms.