Service Center 3.0: personalized conversation display and more flexible settings
Service Center has been fully upgraded to 3.0 with new controls for what conversation content is shown. You can freely show or hide chatbots, post article messages and chat room events to build the chat room that best fits your needs.
Whether you want to focus on messages sent by members or keep every system event, the new options make it easy to adjust, keeping your service process clearer and easier to manage.
Fixes
- Selecting all conversations in Service Center might not correctly apply search and filter results in certain situations