2021/09/29: Build a team knowledge base and more

This is a release note from before 2025, when OakMega used the old dashboard, kept for reference. Some features have since changed or been retired; see the guides for how things work today.

Released：2021/09/29

Build a team knowledge base: Message templates upgraded

Previously, a message template could only store 1 message. Now it can store 5, and comes with folder management. You can use message templates to build a team knowledge base: FAQs, popular products or any content you can think of can be managed with message templates and used anywhere in OakMega Social CRM.

Screenshot 2021-09-30 11.45.05 AM

Easier settings: Fully improved option interfaces

We've updated every dropdown menu interface in OakMega, making it easier to see where options can be set and to set them without a second thought.

Screenshot 2021-09-30 10.49.01 AM

Improvements

Added more ？ help buttons

Fixes

Text might not display in full when importing a message template
Scrolling message templates could cause errors

2021/09/29: Build a team knowledge base and more

Build a team knowledge base: Message templates upgraded ​

Easier settings: Fully improved option interfaces ​

Improvements ​

Fixes ​

Build a team knowledge base: Message templates upgraded

Easier settings: Fully improved option interfaces

Improvements

Fixes