--- url: https://docs.oakmega.com/en/guide/settings/personal-setting.md description: >- Use My Account to change the name and avatar shown for you in this workspace, and to connect the LINE account that receives system notifications. This article covers how to change them, why each workspace can be different, and common error messages. --- By the end of this article you'll be able to change the name and avatar shown for you in a workspace, and connect the LINE account that receives system notifications. ## Before you start My Account only affects you, so **no permissions are needed**. Every member of a workspace can change it. Keep in mind that these settings **only apply to the current workspace**. Your name and avatar in other workspaces are changed separately. The dashboard's language and time zone aren't here. They're account-wide settings behind the globe icon in the top-right corner of the **Workspace** list. See [Set your language and time zone](https://docs.oakmega.com/en/guide/getting-started/language-and-timezone.md). ## Change your name, avatar and LINE account 1. Click **Settings** at the bottom of the navigation bar, then click **My Account** under **Personal Settings**. The screenshot below shows the Personal Settings section of the Settings page. The first row is **My Account**, with your current name in small text below it. The second row is **Notification Settings**. ![The Personal Settings section of the Settings page: a My Account row showing the current name Alex Carter, and a Notification Settings row](https://docs.oakmega.com/en/guide/settings/images/personal-setting-01-setting-entry.png) 2. Under **Basic Information**, edit your **Name** (required, up to 20 characters). **Email** is the account you sign in with. It's shown here but can't be changed. 3. Optionally upload an **Avatar**. PNG, JPG and JPEG files up to 10 MB are accepted. 4. Under **Platform Information**, click **Select LINE account**, search for and select your own LINE account, then click **Confirm**. 5. Click **Save** in the top-right corner. When **Save successfully** appears, you're taken back to the Settings page. The screenshot below shows the My Account page. **Basic Information** at the top lists Email, Name (with a character count of 11/20 on the right) and the avatar upload area. **Platform Information** at the bottom has My LINE account and the **Select LINE account** button. **Cancel** and **Save** are in the top-right corner. ![The My Account page: Basic Information with Email, Name and the avatar upload area; Platform Information with My LINE account and a Select LINE account button; Cancel and Save in the top-right corner](https://docs.oakmega.com/en/guide/settings/images/personal-setting-02-my-account.png) This table lists what each field on the page is for and its limits: | Field | What it's for | Limits | |---|---|---| | **Email** | The account you sign in to OakMega with | View Only; can't be changed here | | **Name** | Shown inside the dashboard. When the matching Service Center setting is on, it's also the name on support messages sent to customers | Required, up to 20 characters | | **Avatar** | Shown inside the dashboard. When the matching Service Center setting is on, it's also the avatar on support messages | Optional; PNG, JPG or JPEG, up to 10 MB | | **My LINE account** | The LINE account that receives system notifications | Must be a friend of this workspace's LINE Official Account | ## How it works ### Why name and avatar belong to the workspace The same person might handle customer service for brand A and marketing for brand B, and it's natural to go by a different name for each brand. So your name and avatar are stored separately in each workspace. Changing your name in workspace A doesn't change it in workspace B. ### What My LINE account is for The interface describes it as "**Used to send system notifications to your LINE account**": once connected, messages the system needs to send you arrive in your own LINE. You can only choose from **friends of this workspace's LINE Official Account**, so add the official account as a friend with your own LINE first, or you won't find yourself in the search. This is separate from **Settings › Notification Settings**, which controls Service Center notifications in the OakMega app. See [Set up notifications](https://docs.oakmega.com/en/guide/settings/notification-setting.md). ## FAQ ### This field is required **Name** is empty. The name can't be blank. Fill it in, then click **Save**. ### Text exceeds the maximum length **Name** is longer than 20 characters. Shorten it to 20 or fewer and save again. ### I can't find my LINE account You can only select friends of this workspace's LINE Official Account. Add the official account as a friend with your own LINE, then search by LINE name, LINE UID or real name. If you see **No matching search results**, try a different keyword. ### I don't want system notifications on LINE anymore Under **My LINE account**, click **Disconnect**, confirm the dialog **Are you sure you want to disconnect your LINE account?**, then click **Save**. You can select your LINE account again at any time. ### I changed my name but left without saving When you leave, you'll see **Are you sure you want to leave the account settings page?**. If you leave, your changes aren't kept. To keep them, stay on the page and click **Save**. ## Next steps * [Set your language and time zone](https://docs.oakmega.com/en/guide/getting-started/language-and-timezone.md) * [Set up notifications](https://docs.oakmega.com/en/guide/settings/notification-setting.md) * [Understand workspaces and accounts](https://docs.oakmega.com/en/guide/getting-started/workspace-and-account.md)